Refund policy

Try it first

Every new account gets 14 days of the Essential plan, free, with no card needed. Nothing is charged when the trial ends unless you choose a plan.

14-day money-back on your first payment, no questions asked

If you are not happy with Vector, ask for a refund within 14 days of your first payment for a plan and you will get all of it back. You do not need to give a reason, and there are no fees taken off.

After that

• Monthly renewals are not refunded, but you can cancel at any time from Settings. Your plan then runs to the end of the month you have paid for and does not renew.
• If you were charged by mistake — twice for the same month, or after you had cancelled — tell us and we will refund it in full.
• If you live somewhere that gives you a legal right to cancel or to a refund, that right still applies.

How to ask

Email support@myvectorjournal.com from the address on your account, or reply to the receipt Paddle sent you. Paddle, our merchant of record, issues the refund to the card or account you paid with; it usually arrives within 5 to 10 working days, depending on your bank.

Your data

A refund or a cancellation never deletes your journal. If you want your data deleted as well, say so, or clear it yourself from Settings. See the privacy policy.